Terms & Conditions

By using Zelebration, including creating a capsule, adding a wish or opening a capsule, you agree to these terms. If you do not agree, please do not use the service.

Zelebration lets an organizer create a celebration capsule, invite friends and family through a private link to add messages, 30-second voice or video notes and photos, and deliver the result to a recipient as a single interactive file that opens offline in a web browser. Each capsule is bought once for a fixed plan (Small Group, Big Family & Friends or Huge Party) with a limit on the number of wishes.

You must be of legal age to enter a contract where you live, or use Zelebration with a parent or guardian's permission. If you buy on behalf of an organization, you confirm you have authority to do so.

You must provide accurate information, including the recipient's details, and keep your private dashboard link confidential. Anyone with that link can manage the capsule.

Zelebration is for kind, happy messages. These rules apply to everyone: organizers, contributors and recipients. You must not post, upload or send:

• harassment or bullying, including insults, humiliation, stalking or messages meant to upset someone;
• sexual content, including nudity, sexual images, videos, voice notes or sexual remarks. Any sexual content involving a minor is strictly banned and will be reported to the authorities;
• threats or violence, including threats to hurt someone or encouraging self-harm;
• hate or abuse against anyone because of who they are, including slurs;
• anything unlawful, fraud, spam, or content that pretends to be someone else;
• content that infringes someone else's copyright, trademark, privacy or other rights;
• anything that interferes with the service's security, for example malware, probing for weaknesses, overloading it or scraping it.

How we enforce these rules. Contributors must give their name and confirm their email address with a one-time code before they can post. Every message, photo, voice note and video note is checked automatically before it is saved, and content that looks sexual, threatening or abusive is blocked. Each email address can only post a limited number of wishes in a set time. Organizers can see every wish before the gift is sent, and can hide or delete any wish or block a sender.

If you break these rules, we will remove the content and may ban your email address from all Zelebration gifts, stop the gift, and close your access to the service. We may share information with the police or other authorities where the law requires it or someone is at risk.

Reporting a problem. Every gift page and every wish in a capsule has a "Report" option, and every invite link has a "Report this link" option. A wish reported by its recipient is hidden at once. We review every report within 24 hours and keep a record of what we did. You can also report a problem by email at notice@zelebration.online.

You keep ownership of the messages, recordings and photos you upload. You give Zelebration a limited licence to store, process and include them in the capsule only to provide the service.

Zelebration owns the Zelebration service and its intellectual property, including the software, capsule designs, themes, documentation and branding. You may not copy, resell, reverse engineer or redistribute the service, except for sharing a delivered capsule file for personal use.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payment, billing, tax, cancellation and refund terms are set out in Paddle's Buyer Terms. Our Refund Policy also applies.

We work hard to keep Zelebration running, but we do not guarantee that it will be uninterrupted or error-free. To the fullest extent permitted by law, the service is provided "as is" without implied warranties.

We may suspend or end access to the service or a capsule if there is a material breach of these terms, non-payment, a security or fraud risk, or repeated or serious policy violations.

Anyone who breaks the content rules in section 4 can have their email address banned and their access removed, for every gift, without notice.

To the extent permitted by law, Zelebration is not liable for indirect or consequential losses, and our total liability is limited to the amount you paid for the capsule concerned. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms from time to time. The date at the top shows the latest version. Questions? Email notice@zelebration.online.