Last updated 4 November 2026
Refund Policy
We want every celebration to feel special. If you're not happy with your purchase, we'll make it right.
14-day refund window
You can request a full refund within 14 days of your order date.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order with the email you paid with, or email us at notice@zelebration.online and we'll help.
More details
Refunds go back to your original payment method. See also Paddle's Refund Policy.